The Documents
The contracts, invoices, and correspondence behind every statement on this site. Open any document and read it in full.
CMR Authorization Agreement
Signed May 5, 2026
The agreement the tenant signed after being told insurance would cover the cost. Establishes the scope of the engagement she did not initiate.
CMR Invoice #1 — $2,154
May 18, 2026
The first invoice for the completed job — one of two different amounts billed for the same work. Appears within the scanned authorization record above.
CMR Xactimate Estimate A260332A — $4,886.25
June 6, 2026
The later Xactimate estimate, more than double the first invoice for identical work already completed. The basis of the disputed total.
Complete email chain — Doug & Emily Miller with CMR LLC
June 4–12, 2026
The full, unedited email record. Includes CMR's refusal to itemize, the statement that billing questions would be answered at attorney rates, and the owner declining to identify himself. Contains no email requesting a check — contrary to what was later stated in person.
The chain includes the repeated requests for the return of the tenant's U.S. passport and identity documents — which had been packed and stored among the contents — and CMR's responses.
Billed vs. Reasonable — line-by-line comparison
Using CMR's own Xactimate rates
CMR's own unit prices applied to the actual inventory, challenging only the quantities. The full breakdown is on the Billing Analysis page.
Documents are provided as scans and exports of the original records. Additional supporting documents will be added here as they are prepared.